Decatrend is one of the fastest growing Businees Process Outsourcing (BPO) Services Company with its coroprate offices based in Chicago, Illinois and Chennai (India). The group employs over 480 professionals covering United States of America, United Kingdom, Canada and India.
We offer cost effective and flexible Business Process Outsourcing (BPO) solutions to businesses from various industry verticals across the globe. We partner with the leading global clients to create a value-based relationship. With over ten years of experience in the industry, we have successfully served many clients in US, UK, Australia and India with our excellent customer support services through Email, Live Chat and Voice-based support. We always strive to maintain high quality standards in our services. We know the value of time and money.
Our goal is to provide highly effective and optimized business outsourcing solutions which are specific to the industry needs so that our clients would be able to focus on their core businesses. The combination of cutting edge technology and proven methodologies have shown the best results for our clients with the increase in ROI and decrease in operational costs. If you are looking for an international standard to do business, you are very welcome to be partner with us as we have a state-of-the-art infrastructure, extensive work experience and skilled professionals to work round the clock.
"I thank Decatrend for offering superior customer service round the clock helping us improve our customer satisfaction as well as increase online conversions." Process Head - Retailer for Art & Decor items
"Congratulations to your Live Chat team for helping me to achieve my target. Last month your team did a US $700 K sales via livechat. Thanks & Keep up the Great work!"Director - Automotive Parts Retailer
"Decatrend has done a great job in growing our SEM, SEO and affiliate marketing campaign to exceed our acquisition goals."Senior Director, digital media products
"Thanks for helping us move up our BiZrate score to 9.0 from 8.7. We are very happy with the service provided by your support staff. Excellent job! " CEO - Online Retailer of Luggage, Handbags & Accessories
"Thanks for your work with Images, they are all pretty good... I have another job for you from a sister company of ours…" VP - Largest online Jewelers
