The strategic goals of Decatrend are:

• To provide our customers with secure, consistent and predictable level of service

• To increase customer satisfaction by committing.

• To continuously improve business processes.

Our quality management system guarantees that we can achieve these goals by optimizing business processes as well as ensuring that our products and services are of the highest quality.

Decatrend's quality management system is strategic to the performance of our management system. Our quality processes assure that a given project will be completed through reasonable predictability, consistency and improved efficiency within delivery schedules.

Decatrend's Software quality management system guarantees the success of our engagements. We have built our quality management system based on the globally recognized quality standards developed by the SEI-CMM (Software Engineering Institute - Capability Maturity Model) and ISO 9001:2000.

The Quality Assurance department at Decatrend monitors our quality assurance procedures and compliance to quality standards. All the processes which influence the quality of our services are documented and information gathered is constantly analyzed. We continuously improve our processes on the basis of this information and our overall engagement experience.