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Live Chat

Turn your online visitors into potential customers in minutes!

With just click of the mouse, almost anything can be searched on the internet. While looking for information, online visitors want their queries to be solved then and there. The fastest and most interactive online support service one can rely on is Live Chat support. Our Live chat service is highly interactive and creates a friendly environment for your visitors. We will serve your customers round the clock.

Converting any online visitors to loyal customers are not that easy. Creating an unparalleled online experience helps retaining your customers and avoids the fear of abandoning your site due to the non-availability of support. Giving a live help to the visitor, whether its a product query or anything related to checkout process, make the visitor feel happy and satisfied. Live chat support instills confidence and trust in the minds of website visitors to make their purchases at ease.

Benefits of using Live Chat Service

  • Instant assistance to the customers round the clock
  • Minimizes shopping cart abandonment
  • Help check out process thereby saving the sale
  • Increases customer retention on your website
  • Cross sell and up sell
  • Increased customer satisfaction

Why our 24 x 7 Online Chat Service?

Our Live chat services fortify customer loyalty and increases customer satisfaction levels. Improves the productivity of an executive's productivity at reduced cost. Your customers receive instant solutions to their queries. We promote multi-tasking. Our embedded productivity tools speed up the duration for resolving issues.

Our 24/7 Live chat service provides:

  • Real-time communication
  • Instant responses
  • High Reliability
 
 

Want to know more?

Email us at info@decatrend.com
Call us or leave a voice mail at

US     : + 1 630 296 8787
India : + 91 44 42145959

Testimonials

  • "I thank Decatrend for offering superior customer service round the clock helping us improve our customer satisfaction as well as increase online conversions." Process Head - Retailer for Art & Decor items
  • "Congratulations to your Live Chat team for helping me to achieve my target. Last month your team did a US $700 K sales via livechat. Thanks & Keep up the Great work!"Director - Automotive Parts Retailer
  • "Decatrend has done a great job in growing our SEM, SEO and affiliate marketing campaign to exceed our acquisition goals."Senior Director, digital media products
  • "Thanks for helping us move up our BiZrate score to 9.0 from 8.7. We are very happy with the service provided by your support staff. Excellent job! " CEO - Online Retailer of Luggage, Handbags & Accessories
  • "Thanks for your work with Images, they are all pretty good... I have another job for you from a sister company of ours…" VP - Largest online Jewelers

Case Studies

  • Travel and hospitality
  • Automotive
More..
 
 
 
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